Privacy Policy - Esafe Alliance
Last Updated: August 2024
Esafe Alliance Privacy Policy
1. Overview
Esafe Alliance ("we," "us," or "our") respects your privacy and is committed to protecting your personal data in compliance with applicable laws, including:
- General Data Protection Regulation (GDPR) (for EU users)
- Uganda Data Protection and Privacy Act, 2019
- Kenya Data Protection Act, 2019
- Saudi Arabia's Personal Data Protection Law (PDPL)
- Other regional data protection laws
This Privacy Policy explains how we collect, use, store, and protect your data when you use:
- Esafe App (recruitment & monitoring platform)
- Esafe Wallet (FinTech/e-wallet services)
- Esafe SaaS Solutions (CRM, automation, workforce management tools)
By using our services, you consent to this policy. If you disagree, please discontinue use.
2. Data We Collect
We collect the following Personal and Non-Personal Data:
A. Personal Identification & Recruitment Data
- Name, phone, email, address
- Passport, visa, work permit details
- Biometric data (fingerprints, facial recognition where applicable)
- Employment history, contracts, and salary information
B. Financial & Transaction Data (Esafe Wallet)
- Bank details, transaction history
- Cross-border payment records
- KYC/AML verification documents
C. Technical & Usage Data
- IP address, device type, browser
- Cookies, analytics (see Cookie Policy)
- Location data (for compliance & fraud prevention)
D. Sensitive Data (Collected Only with Explicit Consent)
- Medical records (for pre-deployment checks)
- Criminal background checks (if legally required)
3. How We Use Your Data
Purpose |
Legal Basis |
Provide recruitment & SaaS services |
Contractual necessity |
Process payments & e-wallet transactions |
Legal obligation (AML/KYC) |
Compliance with labor/financial laws |
Legal requirement |
Fraud prevention & security |
Legitimate interest |
Improve services & user experience |
Consent (where applicable) |
4. Data Sharing & Third Parties
We share data only when necessary with:
- ✅ Recruitment agencies & employers (for candidate placement)
- ✅ Banks/payment processors (for transactions)
- ✅ Government/immigration authorities (legal compliance)
- ✅ Cloud providers (AWS) & IT security vendors
We do NOT sell your data.
5. International Data Transfers
Data may be transferred outside Uganda/Kenya/EU, but we ensure safeguards such as:
- Standard Contractual Clauses (GDPR)
- Local data protection laws compliance
6. Data Retention
We retain data only as long as necessary:
- Recruitment data: Up to 5 years (for compliance)
- Financial records: 7+ years (tax/legal requirements)
- User accounts: Until deletion request
7. Your Rights
You have the right to:
- 🔹 Access, correct, or delete your data
- 🔹 Withdraw consent (where applicable)
- 🔹 Port data (request a copy in machine-readable format)
- 🔹 Lodge complaints with a data protection authority
To exercise rights, contact:
8. Security Measures
We implement:
- Encryption (SSL/TLS)
- Access controls & audits
- Regular security testing
9. Updates to This Policy
We may update this policy periodically. Check the "Last Updated" date.